Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
This Privacy and Cookies Policy describes the privacy practices relating to information that ZINGDECK INTL PTE.LTD. VisualGPT Inc Sub. ("VisualGPT," "we," "us," "our") collects and uses on our websites that link to this policy, such as www.visualgpt.io or any other website where this policy is displayed (collectively, our "Site"), as well as through our analytics technology services that our clients use on their websites and their mobile applications (our "Services").
Table of Contents
1. Information We Collect Through Our Services and How We Use It
Among other services, we provide analytics that allows advertisers, websites and app developers, and third-party ad platforms (collectively our "Clients") to better understand the effectiveness of their content, including online advertising. We may help Clients understand, for instance, whether their articles or ads tend to be viewed by users, and whether their articles or ads appear in a viewable manner.
In providing these Services, we may work with business partners who collect and provide us with information collected from users' browsers or devices. The information that we or they may collect through our Services (referred to in this Privacy and Cookies Policy as the "Service Information") includes the following:
Log Information
When users visit a website where our Services are deployed, our servers may automatically record information that each browser sends. These server logs include information such as Internet Protocol ("IP") address, the date and time, browser type, and users' interactions with our Clients' content and advertising.
Mobile Data
Through mobile applications on which our Services are deployed, we (or Clients and other application providers we work with) likewise may collect information about users’ interactions with those applications (including your IP address and time-stamp information), and information about users’ mobile devices (including device type, handset name, operating system information, mobile identifiers such as Apple IDFA and Android Advertising ID, app-specific identifiers, and a list of the applications devices interacts with).
We, our business partners or Clients may collect information about your browser, device, and how you interact with web and mobile content, through the use of cookie IDs associated with your browser. We or they may deploy and read these unique IDs, and thus passively “collect” them, when you go to a Site where our Services are deployed or (as to our business partners) where they otherwise interact with a user’s browser. For more details about these technologies, please see the section further below titled “Cookies”, “Pixel Tags,” and “SDKs,” and How We Use Them.
We may combine any of the above Service Information with each other, and we may also combine it with information or inferences about users' interaction with ads, content, and webpages or applications that our clients provide or display ("Viewing Data").
2. Information We Collect On Our Site and How We Use It
We collect the following information from users, whether passively or actively, when users visit our Site ("Site Information"):
V Volunteered Information
You may share personal information with us when you subscribe to our newsletter, open an account with us, fill out a form on our website, purchase our products or services, or interact with us in other ways. The information you would share in these cases typically would be contact information (e.g. name, email address, and phone number) or billing/payment information. You do not have to share this information with us, but without it you may not be able to access certain content, features, or services.
P Posted Information
You are entirely responsible for the information you post on the public areas of our Site, which may be collected, used, and disclosed by us or third- parties without restriction, despite our efforts to contractually restrict such third-party use via our Terms of Use.
C Cookies and Unique IDs
Like most web businesses, we use automated mechanisms (e.g. cookies and pixels) with unique identifiers to keep track of user interactions with our Site. (Learn more about these technologies by scrolling to our Section titled “Cookies,” “Pixel Tags,” and “SDKs” and How We Use Them.) We may use our own technology (as described in Client Services above) for that purpose, and we also may use third-party services such as Google Analytics, in which case those third parties gather information such as your IP address, browser type, the webpage from which you came to our website, and the times of your access to our Site. In addition, as you browse our website, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partners may then help us retarget ads to you on other sites based on your interactions with the Site. To “opt-out” of having your information used to tailor ads to you in this way, in this way, please scroll down to our Section titled “Your Choices, and Your Opt-Out Options” to learn how to opt-out of these services and instead receive generic, non-tailored ads.
How We Use Site Information
- Maintain the Site and Services, and optimize how they are offered
- Send you requested product or service information
- Respond to your questions, concerns, or customer service inquiries
- Customize the content and advertising you see
- Send you marketing and other communications
We will only process personal information you provide to us or we collect in accordance with applicable data protection laws including, in the case of users located in the European Union, applicable laws which implement the Data Protection Directive 95/46/EEC, the Privacy and Electronic Communication (EC Directive) Regulations 2003.
3. How We Share the Service Information and Site Information
We share the Service Information (such as the Viewing Data) with our Clients and their service providers and other platforms that may assist those Clients.
We share the Site Information with companies that help us operate our platform and market our services, such as to advertise our services, bill our customers, analyze our Site users, provide customer and technical support, hosting services, and other operational support.
We may share information in the following circumstances:
- • As part of a business sale, merger, consolidation, or other business transaction
- • With subsidiaries and corporate affiliates
- • With third parties that help us provide the Site or Services
- • If required by law or in response to legal processes
- • Where we believe sharing may prevent harm or protect our interests
4. "Cookies," "Pixel Tags," and "SDKs," and How We Use Them
What are Cookies and Pixel Tags?
Cookies and Pixel Tags. Cookies are small data files that contain a string of characters, such as an anonymous unique browser identifier. Cookies are stored on your computer or other device and act as (usually unique) tags that identify your device. Our servers send your browser or device a cookie when you visit the Site, and Clients and partners may do likewise on their websites or through their multi-site platforms. A pixel tag (also commonly known as a web beacon or clear GIF) is an invisible 1 x 1 pixel that is placed on certain web pages. When you access these web pages, pixel tags generate a generic notice of the visit and permit us to set or read our cookies. Pixel tags are used in combination with cookies to track the activity on a site by a particular device. When you turn off cookies, pixel tags simply detect a unique website visit. We (or partners we work with) may use cookies to, among other things, “remember” you (e.g., when you visit the Site), track user trends, and collect information about how you use our Clients’ sites or interact with advertising. We use cookies to provide relevant content to you and replace non-relevant ads with ads that better match your interests.
We may use the following types of cookies:
Strictly Necessary Cookies
Required for the operation of our Site, including cookies that enable you to log into secure areas.
Analytical/Performance Cookies
Allow us to recognize and count visitors and see how they move around our Site to improve functionality.
Functionality Cookies
Used to recognize you when you return to our Site so content can be personalized for you.
Targeting Cookies
Record your visit and the pages you've visited to make advertising more relevant to your interests.
Disabling Cookies
Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable cookies, some features may be difficult to use or inoperable. For more information, visit www.aboutcookies.org .
Mobile Device Identifiers and SDKs.
We also sometimes use, or partner with publishers or publisher-facing and app developer platforms that use mobile SDKs to collect information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), and information connected to how mobile devices interact with our Services and those using our Services. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. The SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services to be implemented. We may use this technology, for instance, to analyze or measure certain advertising through mobile applications and browsers based on information associated with your mobile device. If you’d like to opt-out from having ads tailored to you in this way on your mobile device, please follow the instructions in the below Section titled “Your Choices, and Your Opt-Out Options”
Sometimes, our Clients or partners we work with may use the above technologies (sometimes, in combination with each other or other data such as IP addresses or hashed or de-identified data files) to coordinate users’ identities across platforms, browsers or devices, to more efficiently analyze online or mobile audiences, or target advertising and analyze ad performance.
5. Your Choices, and Your Opt-Out Options
We sometimes work with companies that capture anonymous or de-identified data and create targeting attributes based on users' online browsing activities. You have several opt-out options available:
Industry Opt-Out Pages
- • Digital Advertising Alliance's opt-out page
- • Network Advertising Initiative's opt-out page
- • For European users: www.youronlinechoices.com
Mobile Device Settings
You may opt-out of use of advertising identifiers for interest-based advertising by accessing the settings on your mobile device.
Browser Extensions
Various browser extensions and tools are available to help you control data collection and opt-out of tracking services.
Once installed, enable the Ghostery Findings Panel; You will then have the ability to block our service from collecting data, when our service appears in the Ghostery Panel. Please note that Ghostery may implement updates or changes to its features, and they (not we) control those features. We also sometimes work with companies that capture advertising identifiers from mobile devices. You may opt-out of use these identifiers for purposes of interest-based advertising by accessing the settings on your phone.
6. Third Parties on our Own Site
As on most websites, third parties may directly gather user information from users of our Site through automated means such as cookies or pixels. For example, our third-party video hosting provider may use Flash cookies to collect and store information, such as your volume control preferences. Cookie management tools provided by your browser may help you manage certain types of cookies but may not work with other kinds, such as Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.
Important: Our ad network partners may use cookies and pixels to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you ads targeted in this way, you may opt out (of most or all of these companies) through the methods described in the above section about “Your Choices.” Please note this does not opt you out of being served to advertise. You will continue to receive generic, non-interest-based ads.
In addition, the Site may contain embedded third-party content or links to third-party websites and content. Our service does not control these websites and/or content, and these third parties’ privacy policies are different from our own. You access linked websites or third-party content at your own risk. We are not responsible for the privacy practices of these websites or content providers, and you should check their applicable privacy policies to determine how they handle any information they collect from you.
7. Information Security
We take measures to protect against unauthorized access to or unauthorized alteration, interference, disclosure, or destruction of data we collect and store.
Our Security Measures Include:
- • Internal reviews of data collection, storage, and processing practices
- • Firewall protection for our servers
- • Physical security for data facilities
- • Regular security assessments and updates
While we take a range of measures to safeguard against unauthorized access, no security system is perfect. We cannot guarantee that data will not be disclosed or accessed inadvertently or through unauthorized acts of others.
8. International Transfers
We may transfer personal information that we collect from you to third-party data processors or to members of our group of companies located in other countries. Data that we collect will be stored on servers in the United States or in other territories.
Please be aware: Countries outside your country of residence may not offer the same level of data protection, although our collection, storage, and use of your personal data will continue to be governed by this Privacy and Cookies Policy.
9. Your Rights
If you are a resident of Australia or of a European Union Member State, you have the following rights:
Right to Access
The right to request access to, or ask us to provide you with copies of, personal information that we hold about you at any time, which may be subject to a fee specified by law for processing your request (but not for making a request for access).We will respond to your request within a reasonable period. We may decline a request for access to personal information in circumstances prescribed by relevant privacy laws. If we decline a request, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint;
Right to Correction
The right to ask us to update and correct any out-of-date or incorrect or inaccurate personal information that we hold about you free of charge. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint; and
Right to Opt-Out
The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you. If you wish to exercise any of the above rights, please write to us (either by e-mail or by mail) using the contact details in section 11 below.
10. Changes to Privacy and Cookies Policy
We reserve the right to change this Privacy and Cookies Policy without prior notice at any time, and will do so by posting the updated version on our Site.
We recommend that you review this policy periodically to stay informed about how we are protecting your information.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.