VisualGPT Credit Usage Policies
Thank you for choosing VisualGPT. To ensure you fully understand our Credit Usage Policies, please carefully read the following terms.
Last updated: 11/04/2025
1. What is Credit?
In VisualGPT, Credits serve as a means to access our premium features. By acquiring Credits, you gain the ability to leverage a wide range of advanced AI tools, enhancing your overall product experience. The Credit system reflects not only the use of individual features but also the computational resources required for AI processing. Consumption varies depending on the specific feature utilized.
2. Why Do We Use a Credit System?
Resource Demands
Operating our AI models requires substantial computational resources. This encompasses not only processing user requests but also storage, data transfer, and model execution. The Credit system ensures a balanced allocation of resources relative to user demand.
Feature Variety
VisualGPT provides a wide array of features, including AI Room, AI Image Editor, Background Remover, and Watermark Remover. Each feature consumes a different number of Credits, reflecting the computational effort and technical complexity involved. For example, FLUX Kontext Pro typically requires more processing power, whereas a basic image upscaler consumes comparatively fewer resources.
Flexibility and User Control
Credits give you the flexibility to select and use features according to your specific needs. You only pay for the services you use, without committing to a fixed subscription fee, allowing you to manage costs efficiently based on actual usage.
Continuous Product Improvement
Revenue generated from Credit usage is reinvested into ongoing product enhancements, including AI model optimization, new feature development, and overall user experience improvements. This approach ensures that users continually benefit from the latest technological advancements.
3. How is Credit Usage Calculated?
The amount of computational resources needed differs across features, and consequently, the number of Credits consumed varies accordingly. Certain features may be exempt from Credit usage in accordance with our product strategy. A detailed overview of our Credit consumption policy is provided below.
| Category | Features | Credit Usage |
|---|---|---|
| AI Image | Background Remover Watermark Remover AI Image Upscaler | 1 credit / per image |
AI Image Editor | Nano Banana - 4 credits / per image Gempix 2 - 4 credits / per image FLUX Kontext Pro - 5 credits / per image Seedream 4.0 - 3 credits / per image | |
AI Image Extender | 2 credit / per image | |
AI Background Changer | 4 credit / per image | |
AI Headshot Generator | 4 credit / per image | |
AI Clothes Changer AI Virtual Try On Glasses Generator AI Hairstyle Changer | 4 credit / per image | |
AI Hair Color Changer | 3 credit / per image | |
AI Photo to Sketch Converter | 5 credit / per image | |
AI Action Figure Generator | 4 credit / per image | |
AI Halloween Photoshoot Generator | 3 credit / per image | |
| AI Room | AI Room Planner AI Room Designer AI Room Decorator | 4 credit / per image |
AI Room Cleaner | 3 credit / per image | |
AI Exterior Home Design Generator | 4 credit / per image | |
AI Floor Plan Generator | 4 credit / per image | |
AI Garden Design Generator AI Landscape Design | 4 credit / per image | |
AI Kitchen Planner AI Living Room Design | 4 credit / per image | |
AI Paint Color Visualizer | 4 credit / per image | |
| AI Model | Nano Banana | 4 credit / per image |
Gempix 2 | 4 credit / per image | |
Seedream 4.0 | 3 credit / per image | |
FLUX Kontext Pro | 5 credit / per image | |
| AI Visual | AI Visual Card | Free |
Mind Map Maker | Free | |
Flowchart Generator | Free | |
Infographic Generator | Free |
4. What are the different types of credits?
| Credit Types | Source | Validity |
|---|---|---|
| Daily free credits | Earned by logging in | Valid for 24 hours; resets every 24 hours |
| Reward free credits | Earned by participating in activities | Permanent |
| Top-up credits | Obtained through credit package purchases | Permanent |
5. How to Purchase Credit?
We offer credit packages in various tiers, allowing you to select the package that best suits your usage needs. The larger the package purchased in a single transaction, the lower the effective cost per credit.
Credit packages are available as a one-time payment; purchased credits are immediately credited to your account and can be used at any time.
Multiple credit packages may be purchased and used cumulatively, providing greater flexibility to accommodate varying usage requirements.
6. Can Unused Credit be Refunded?
Before proceeding with any payment, please carefully review the following terms.
We strongly advise ensuring that you fully understand the features and proper use of our products before placing an order. This helps prevent situations where a refund may later be necessary.
By placing an order, you confirm that you have read, understood, and accepted all terms and conditions outlined in this Refund Policy.
If you do not agree with any part of this policy, please contact us with your feedback, suggestions, or requested amendments. We highly value and appreciate your input.
For any questions or general requests, please allow up to 48 hours for a response.
As a SaaS provider, all products and services offered by VisualGPT and its business units are digital, intangible, and irrevocable once delivered.
Refunds will only be considered under the following limited circumstances:
- Errors resulting from system failures.
- Requests made within 24 hours of the initial payment. Please note: refunds are not available for payments related to promotional activities.
Important Notes:
- "Initial payment" refers to the first purchase transaction only. It does not include subscription renewals, plan upgrades, or repeat purchases.
- To request a refund, you must provide a complete and valid reason via email to [email protected].
- Refunds are not guaranteed for non-use or general dissatisfaction.
- Purchases made at promotional or discounted rates are final and non-refundable.
- Refunds for unused credits will be calculated based on the original purchase price of the credit package.
This policy is designed to protect our users' rights while ensuring the sustainability and quality of our services. Thank you for your understanding.
Questions about our Credit Policy?
If you have any questions about our credit usage policies or need clarification on any terms, feel free to reach out to our support team.