The free plan is suitable for experiencing core features but has limitations on credit usage, history retention duration, commercial purposes, and advanced capabilities. The paid plan unlocks higher usage credits, full feature access, and a more flexible experience, making it ideal for high-frequency or professional users.

Subscription credits are issued regularly at each billing cycle and are only available during the active subscription period. Lifetime credits are purchased one-time, do not reset over time, and can be retained indefinitely until fully used. When consuming credits, the system will prioritize using subscription credits first.

Yes. You can purchase lifetime credits separately, and they can be stacked multiple times, or you can purchase a subscription alone. Subscriptions and credit packs are independent but can be used together. You can purchase additional credit packs while already subscribed to meet temporary or high-intensity usage needs.

Monthly subscriptions are auto-renewed each month, suitable for short-term or light usage. Annual subscriptions are paid in one lump sum and offer approximately 20% savings compared to monthly billing, with full access to all premium features throughout the validity period. Annual plans do not auto-renew upon expiration.

● Annual Plan: No action is required—the subscription will not auto-renew after expiration.
● Monthly Plan: You may cancel at any time via the My Subscriptions page in your account. No additional fees will be charged. Your current plan will remain active until the end of the billing period, after which it will revert to the free version. All your data within VisualGPT will be retained.

We strongly recommend reviewing the Terms and Conditions before making a payment and fully understanding the product features to avoid the need for refunds.
By completing a purchase, you acknowledge that you have read and accept this refund policy in its entirety.
If you disagree with any part of this policy or have suggestions for improvement, please contact us—we value your feedback.
Refund Eligibility:
● Refunds are only available within 24 hours of the initial purchase, provided no credits from the plan have been used.
● Not eligible for refunds: requests made after 24 hours, non-initial purchases (including renewals or repeat purchases), monthly plans within 24 hours of auto-renewal (cancellation is permitted instead), promotional or discounted purchases, and failure to cancel due to personal oversight.
● The refund amount will be calculated as: Amount Paid − Value of Credits Used, with credit value based on the purchased plan's pricing.
● All refund requests must include a valid reason and be submitted via email to support@visualgpt.io .
This policy is designed to protect user rights while allowing us to maintain high-quality service. Thank you for your understanding.